As per Lane Bryant’s return policy page:
Online Purchases and Returns: A merchandise credit for online returns will be issued by email as an e-gift certificate. A valid email address must be provided. The original shipping costs will not be refunded. Once your package is received, a refund will be credited. If using our prepaid return label, $7.95 will be deducted from your return credit amount. You will receive an email once the return is completed. Please note: If you return items on your own without using the link provided, it will likely result in a delayed refund.
Changes to Lane Bryant Return Policy Impacts Gift Card Users Read More